The staff was very friendly and helpful. English was no problem for them, and broken Japanese was fine as well ;) Even though I gave my information about arrival way too late, they were still really nice about it (again, sorry for that). The room was a typical small size for Japan. I was alone and am pretty small myself, so it might not be as helpful to some of you. But I had three suitcases, one big bagpack, and bought too many things, and was still able to live there comfortably. The bed was quite big, and very comfortable. The following information, though, might be relevant for the allergic people: the beds are nice, but it's the feather-filled kind. So be prepared, if you have problems with this. (I did, but I am used to that and just took the sheets and no pillow. Was still very nice and because of the AC no problem with the temperature as well). I probably could have asked for an alternative at the reception, but I didn't want to bother them and I am adaptable... For things like brushes, extra towels, drinks or whatever, a lot is offered at the reception to just take, or you buy drinks at the vending machines. There is also a microwave. If you need to wash your clothes, they have two washing machines and two dryers that (right now) cost 400¥ for washing and 100¥ for 10 minutes of drying. It was possible to have the room cleaned daily, but it is the clients choice if it is needed. You have to put the sign up until 12 o'clock. If yes, the bed will be made, towels changed, garbage disposed and a new water bottle will be provided (and of course, the room was cleaned). The public bath is really nice as well, and I definitely recommend using it!!! Also, I am no expert, but I really enjoyed the offered soaps for body and hair. They surely are basic ones, but they smell nice. Last but not least, the location is quite good, as there are several Konbinis literally right next to the hotel, as well as some restaurants.
Anne
czerwiec 2024
I recently stayed at HOTEL PLUMM with my Family and had an exceptional experience. From the moment we arrived, the Staffs were incredibly welcoming and attentive, making sure all our needs were met. The Room was spacious, impeccably clean, and equipped with all the amenities I could ask for, including a comfortable bed, modern bathroom, and fast Wi-Fi. The location was perfect, situated close to Yokohama Station, major attractions and public transportation, making it easy to explore the area. I also appreciated the Housekeeping. One of the highlights was the Hotel's Staff attention to detail and commitment to customer service. Any requests I had were promptly addressed, and their fluency in English made communication effortless. Overall, my stay at HOTEL PLUMM was Fantastic. I highly recommend it to anyone looking for a comfortable and convenient place to stay. I will definitely book my stay here again on my next visit.
Ruo
lipiec 2024
The staff will bring up your luggage to your room if you deposit them before the check-in period. Very friendly staff, able to converse in english enough. I placed Amazon orders days before my flight and they took care of them, which you can collect during your stay. There’s a Baskin Robin vending machine at the basement outside the public bath if you don’t wanna get your ice cream fix out in the cold. Plenty of connivence stores and small restaurants nearby. Overall, a fairly decent experience
Armando
grudzień 2024
Our rooms were amazing and the beds were really comfortable. The room size wasn't too small either. We had 3 people per room, and we were able to still open our luggages comfortably. The public bath was great, definitely helped cure the fatigue that came from a lot of walking. The staff was very nice and assisted us with every question and requests we had! The hotel was also surrounded by a lot of convenience stores (Seven Eleven, Lawson and Family Mart) so take your pick!
Tika
luty 2024
There aren't many people using the public bath, so we had really good experience using the public bath. It was a great chance to experience Japanese bathing culture before we go to Onsen. The young female staffs were so nice and tried to help us understanding using translator. The facilities were nice and clean.
Dongmin
maj 2024
You could tell the hotel was a bit old but it was clean and the staff was polite and helpful. The room was the standard for a Japanese hotel, it is small but quite comfortable and has plenty of amenities to choose from.
Pauliseg
marzec 2024
it’s pretty close to the station (West Exit) around 5-10 minute walk. The atmosphere is pretty nice where you can see the river from window. The room is wider than expected. The decoration is in modern style.
Montana
grudzień 2022
Good location at a walking distance from Yokohama Station - and through that to the rest of Japan. Reached after midnight thanks to a delayed flight and long immigration queues but staff still accommodated my check-in. Vending machines inside the building and convenience stores nearby made food a non-issue at time during the day or night. Front-desk reception, cleaning and maintenance crew staff are polite and friendly at all times of the day. They took the time to understand and work with a non-Japanese speaker like me. Most of the important hotel information is available in Japanese and English - recommend checking with the front desk or using a translation app to get by with the rest.
Karthik
lipiec 2023
Staff are very helpful with good English ability. It is located a short walk from the very busy Yokohama Stationl. The public bath is a great bonus and very relaxing after traveling. Breakfast is well worth adding. While only offering 3 choices of the main Breakfast there is a good range of juices, coffee and extras. Very tasty and filling.
Bradley
październik 2024
Perfect location, only a few minutes away from Yokohama station. Welcoming and helpful staff. Beautifully decorated, very chic. I booked the twin room, which is small, but normal to Japanese standards. Still very comfortable. You can get all the amenities you need from the reception area. Facilities such as coin laundry room and vending machines were a plus. The public bathing area was immaculate.
Carlos
wrzesień 2023